Terms and Conditions

Effective Date: 01/01/2025

Welcome to Cokeep, a digital platform that helps users read, organize, and retain knowledge more effectively. These Terms of Service (“Terms”) govern your access to and use of our services, including our website, mobile application, and any other services provided by Cokeep (collectively, the “Service”).

By accessing or using Cokeep, you agree to be bound by these Terms. If you do not agree, please do not use our Service.

1. Eligibility & Account Registration

You must be at least 13 years old to use Cokeep. By registering, you represent and warrant that the information you provide is accurate and that you will maintain the accuracy of such information.

2. Subscription & Billing

Cokeep offers both free and paid subscription plans.

Billing: Subscriptions are billed on a recurring basis (monthly or annually), depending on the plan selected.
Auto-renewal: Unless canceled, subscriptions automatically renew at the end of each billing cycle.
Payment Provider: All payments are processed securely via third-party platforms. Cokeep does not store your payment details.

3. User Responsibilities

You agree not to misuse the Service, including but not limited to:

Attempting to access non-public areas of the platform
Uploading harmful or malicious content
Reverse-engineering, copying, or interfering with the platform’s integrity

4. Intellectual Property

All content, features, and functionality of Cokeep are owned by Cokeep or its licensors. You may not reproduce, distribute, or create derivative works without our prior written permission.

5. Termination

We reserve the right to suspend or terminate your account at any time if you violate these Terms. You may cancel your subscription at any time from your account settings.

6. Modifications

We may modify these Terms at any time. We will provide notice of material changes, and continued use of the Service constitutes acceptance of the revised Terms.

7. Disclaimer & Limitation of Liability

The Service is provided “as is” and “as available.” Cokeep disclaims all warranties, and in no event shall Cokeep be liable for any indirect, incidental, or consequential damages.

Privacy Policy

Your privacy is important to us. This Privacy Policy describes how Cokeep collects, uses, and protects your information when you use our services.

1. Information We Collect

Personal Information: Name, email address, and billing details when you register or purchase a subscription.
Usage Data: Pages visited, time spent, saved content, and feature usage.
Device Data: IP address, browser type, device model, and operating system.

2. How We Use Your Information

We use the data we collect to:

Deliver and improve our services
Provide personalized content and recommendations
Process payments and manage subscriptions
Send updates, newsletters, and promotions (opt-out available)

3. Data Sharing

We do not sell your personal data. We may share your information with third-party service providers who help operate our platform (e.g., analytics, hosting, payment processing), under strict confidentiality agreements.

4. Data Security

We implement industry-standard security measures including encryption and secure servers. However, no system can be guaranteed 100% secure.

5. Your Rights

You may access, update, or delete your personal data by logging into your account or contacting us at [email protected].

6. Data Retention

We retain your personal data as long as your account is active or as needed to provide services, comply with legal obligations, or enforce agreements.

7. International Transfers

Your data may be stored and processed outside your country of residence. By using the Service, you consent to such transfers.

Refund Policy

At Cokeep, we strive to provide a valuable experience. If you are not satisfied, we offer a 30-day money-back guarantee for eligible purchases.

1. Eligibility for Refund

Refund requests must be made within 30 days of the initial subscription payment.
Applies only to first-time purchases of subscription plans.
Not applicable if:
- More than 50% of the subscription period has passed, or
- The subscription was acquired through a free trial, discount, or promotional offer.

2. How to Request a Refund

Please contact us at [email protected] with:

Your registered email address
The payment date and amount
Reason for refund

We will process your request within 14 business days.

3. Refund Method

Approved refunds will be returned to the original payment method. Processing times may vary depending on your bank or payment provider.

4. Cancellations

You can cancel your subscription anytime through your account settings. Cancellation prevents future billing but does not automatically trigger a refund unless requested within the refund window.